For agencies running Meta at scale
You publish. A customer comments. Zakio answers before you read it.
One workspace for every Facebook and Instagram page you manage: comments, DMs, publishing, approvals and ads. Keyword rules reply in public and in the inbox at the same time — and you can see and change every one of them.
12k+
comments / day
38%
faster replies
1.4 s
auto-reply time
4.9
agency rating
Product preview: a dashboard showing reply KPIs, a chart of replies over the last eight days, and a live queue of recent comments.
Watch it work
A comment lands. The rule fires. The customer has an answer.
This is the whole loop, step by step, on a real post. Press play — or edit the rule and watch the same post answer differently. Nothing here is locked.
Your page · live
NB
Nour Beauty
PublishedThe Ramadan bundle is back — 3 best-sellers, one price. Free delivery inside Cairo this week only.
Step 1 of 6 · Post published
The rule behind it
Nothing is lockedclick a word to test it
instantly
Escalate to a human when
Every keyword
Add words in English or Arabic — the rule fires on whichever one the customer used.
Every word of the reply
Public reply and DM are yours to write, with variants so the page never repeats itself.
Every second
Reply instantly or wait, so it reads like a person and not a machine.
Every exception
Complaints and anything unmatched go straight to a human with the full thread attached.
Live inbox
Comments arrive, AutoBot answers, your team steps in when it matters.
Every comment and DM from Facebook and Instagram lands in one queue. Keyword rules fire a public reply and a private message at once; anything unusual is routed to a human with full history attached.
62%
answered by AutoBot
1m 40s
median first reply
0
missed DMs
Unified queue
3 open- KA
Karim Adel
4mالسعر كام للبندل ده؟
AutoBot replied · public + DM - SF
Salma Farouk
11mDo you deliver to Alexandria?
AutoBot replied · public + DM - YN
Youssef Nabil
26mI never received my last order — this is the second time.
Escalated to a human
Everything in one workspace
Built for the work an agency actually does
Unified Inbox
Every comment and DM from Facebook and Instagram in one queue — reply, assign, and never miss a customer.
Automated Replies
Auto-reply to comments with public replies and private DMs — rotate variants and trigger on keywords.
Publishing & Scheduling
Compose once, schedule across pages, and plan your whole calendar from a single composer.
Permissions & Approvals
Per-action permissions for every teammate, with manager approvals before anything goes live.
Ads Manager
Launch and monitor campaigns across connected pages without leaving the workspace.
Analytics & Reports
Reach, engagement and team performance — exportable reports whenever clients ask.
How it works
Live in an afternoon
1
Connect your pages
Link Facebook and we pull in the linked Instagram automatically.
2
Invite your team
Add managers and agents with clear roles and permissions.
3
Write your rules
Pick the keywords, write the public reply and the DM, decide what needs a human.
4
Go live
Your team works while you monitor everything from one dashboard.
Side by side
What you get here and nowhere else
Unified Facebook + Instagram comments & DMs
- Social Zakio
- Available
- Other tools
- Limited
Public reply and private DM from one rule
- Social Zakio
- Available
- Other tools
- Not available
Arabic and English keywords in the same rule
- Social Zakio
- Available
- Other tools
- Not available
Per-action, per-page team permissions
- Social Zakio
- Available
- Other tools
- Not available
Manager approval before anything goes live
- Social Zakio
- Available
- Other tools
- Not available
Arabic-first interface with full RTL
- Social Zakio
- Available
- Other tools
- Not available
Start today
Bring every client page into Social Zakio
Fourteen days free, every feature, no card. Connect one page and see what the first rule catches.
Contact us
Talk to a person, not a form robot
Tell us how many pages you run and what you need automated. We answer in Arabic or English, usually within the hour.